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Your questions, our answers, FAQ
Do You Offer Free Shipping?
Yes — we offer free U.S. shippingon all orders during our Anniversary event.
There are no hidden fees or surprises at checkout. You’ll always see the full order total before completing your purchase.
How can i track my order?
Once your order has been placed, you’ll receive a confirmation email with your order number and tracking details as soon as your package ships.
You can also track your order anytime via our Track Your Order page.
What is your return policy?
We want you to feel confident shopping with us.
You may return your item within 30 calendar days of receiving your order.
- Return shipping costs are the responsibility of the customer
- Approved refunds are issued to the original payment method
For full details, please see our Returns Policy.
How do i choose the right size?
Each product page includes a Size Guide to help you find the best fit.
Still unsure? Our customer care team is happy to help you choose the right size — just reach out and we’ll assist you personally.
Can i change or cancel my order?
We begin preparing orders shortly after they are placed, so changes or cancellations are only possible within a short time window.
If you need to update or cancel your order, please contact us as soon as possible via our Contact Page and we’ll do our best to assist.
I have a question about my order. How can i contact you?
If you have any questions or need assistance, please visit our Contact Page to get in touch with our support team.
We’re always happy to help and aim to respond as quickly as possible.


